FAQs
How much is PowrKnee?
Once you place the $20 deposit, you can secure our exclusive VIP Offer - with 3 SKUs ofPowrKnee.
- Ultra Dual Unit: $l,049-save $l,300 compared with MSRP $2,349
- Pro Dual Unit: $699-save $850 compared with MSRP $1,549
- Pro Single Unit: $549-save $550 compared with MSRP $1,099
Feel free to secure your VlP spot now! You don't need to choose a specific SKU yet. You'll make your final decision on which PowrKnee model you want when we go live on Kickstarter.
Why should I place a deposit before the campaign goes live?
Placing a refundable $20 deposit before launch locks in exclusive ViP benefits for
PowrKnee:
1. Lowest Pricing Ever:
Pay $100 less than the Kickstarter launch day price
Save up to 55% off the future MSRP.
2. Early Backer Bonus (24-hour window):
VIPs who complete their backing (place final order) within the first 24 hours of the Kickstarter launch get a free battery (worth $179).
Note: Discounts and bonuses apply to PowrKnee units only, not accessories or add-ons.
What are the steps for placing a deposit and redeeming the discount?
Step 1: Place a $20 deposit on this page.
Step 2: Once our Kickstarter campaign goes live, visit the Kickstarter page and select
your preferred PowrKnee model and any add-ons.
Step 3: After the crowdfunding campaign ends, your $20 deposit will be refunded
through the payment method you used, within 7 business days, and the $100
discounted refund will be credited back to the bank card linked to your Kickstarter
payment within 14 business days.
Step 4: PowrKnee units will begin shipping in December 2025.
If I've already paid the deposit but have changed my mind, how can I request a refund?
To request a refund for your deposit, please email support@yrobot-powr.com from the
email address you used to reserve the discount. We’ll process your deposit refund
within 7 days. Please note that transaction fees may be applicable.
Why do I need to use the same email address to place the deposit and place an order on Kickstarter?
We use the Kickstarter email address to match our pre-order list and verify if the
backer has placed a deposit, This ensures a smooth process for verifying your
benefits. Please use the same email address for both your deposit and your
Kickstarter account when placing your order.
How many deposit orders can I make?
If you wish to purchase two or more units, you’ll need to place multiple deposits
Please make sure you use the same email address for each deposit and your
Kickstarter order.
How can I confirm that I bought the deposit successfully?
Once you complete the payment on the payment page and check the box for "email
me with news and offers," you’ll receive a confirmation email after completing your
purchase - this will confirm your deposit was successful. You’ll receive this email at
the email address you used for the deposit.
What is the warranty policy for PowrKnee?
PowrKnee comes with a 1-year comprehensive warranty, covers repairs for issues not resulting from human error. During the warranty period, our team is available to help with any questions you may have.
Note: Normal wear and tear, damage from misuse, accidents, or unauthorized
modifications are not covered throughout the entire warranty period.
Is PowrKnee shipped worldwide?
Yes, PowrKnee is shipped worldwide. We strive to ship to as many countries as
possible, with international shipping options available.
What is the shipping time?
We’re launching this product on Kickstarter, and we’re offering exclusive launch
discounts for our backers. PowrKnee is expected to begin shipping in December 2025.
Please note that delivery times may vary by region.
How much is the shipping fee?
We’re finalizing logistics with our partners and will cover most shipping costs!
Backers only pay a small portion: Around $30 for each PowrKnee knee exoskeleton
unit. (Shipping for accessories is still being calculated- we’ll share details soon!
Note: Exact fees will be confirmed before you finalize your order on Kickstarter.
If I have other questions, how can contact you?
Please feel free to reach out to us at support@yrobot-powr.com -we’re happy to help!
Contact Us
Please submit your enquires.